Future Manager World - Japan

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Scott Wallace -  Director of Executive Search & Functional Team at enworld Japan, FMW Japan Country Manager

Scott Wallace joined en world Japan in 2019 as the Director of Executive Search, specializing in the recruitment of senior leaders across various industries in the functions of Sales & Marketing, HR, and Finance/Accounting. He was promoted to Director of Executive Search & Functional Team for en world group in 2022, that continues to be his role.

 

Before joining en world group, Scott was the General Manager at Allegis Group, where they aimed for excellence through serving other and providing hight-quality talent solutions to organizations. Scott also has experience at Boyd & Moore Executive Search as a Senior Director, managing teams focused on executive and senior-level searches in various industries. Addiotionally, he served as the HR/GA Recreuiting Team Manager at Wall Street Associates.

 

Scott Wallace attended Southern Okanagan Secondary School from 1990 to 1994. From 1994 to 1999, he pursued a Bachelor's degree in Physical Education and an After Degree in Education (Senior High School) at Brandon University. He worked as a Physical Education and Geography Teacher at Columbia International School in Japan and as an English Teacher at Line Up Language School in Taiwan.

Scott Wallace-fotor-2024061210340

Scott Wallace

Director of Executive Search & Functional Team at enworld Japan, FMW Japan Country Manager

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Planning Future

Capabilities:

Corporate: Entrepreneurial Succession, Managerial Succession, Change Management, Compensation & Benefit Analysis, Management Relocation, International Employer Branding planning

Talent Acquisition: C-Level Executive Search, Middle Management Executive Search, Existing top and/or existing middle potential assessment programs, Pre-employment aptitude and personality testing programming, International Graduate Recruitment Programs

Flexibility: Temporary Management, HRPO Human Resource Process Outsourcing, RPO - Recruiting Process Outsourcing, White Collar Outsourcing, Payroll Calculating

Training - Future Manager Business School

Industries:

Financial: Private Banking, Investment Fund, Banking Technology, Corporate Banking, M&A, Consumer Financing, Mortgage

Industrial: Aeroespacial, Automotive, Agribusiness, Aviation, Chemical, Energy, Building, Manufacturing, Oli & Gas

Hi Tech: Software Networking, Telecommunications, Platforms

Roles and Functions:

Board: Ceo, Indipendent board member

Financial: Global Chief Financial Officer, Global Chief Treasury Officer, Global Chief Controlling Officer, Country Chief Financial Officer, Country Chief Treasury Officer, Country Chief Controlling Officer

Marketing: Global Chief Strategic Marketing Officer, Global Chief Operational Marketing Officer, Country Chief Strategic Marketing Officer, Country Chief Operational Marketing Officer,

Sales: Global Sales Officer, Country Sales Officer

Supply Chain: Global Chief Supply Chain Officer, Country Chief Supply Chain Officer

Human Resources: Global Human Resource Director, Global Recruiting Director, Global Development & Training Director, Country Human Resource Director, Country Recruiting Director, Country Development & Training Director

Information Technology: Global Chief Information Officer, Global Chief Digital Information Officer, Global Chief Technology Officer, Country Chief Information Officer, Country Chief Digital Information Officer, Country Chief Technology Officer

Today in Future Manager Japan

That’s Global #1

Author: Future Manager Research Center Before getting to the heart of this storytelling series, I would like to briefly explain why “That’s Global“ was born. Future Manager is rooted in the concept of Globality and not because it has developed an international temper with the passage of time, but because Future Manager was born with a conscious global identity. It is certainly true that when a company has an international way of thinking, everything takes on a strategic value which translates into investments for growth. It is often thought that to implement an HR strategy outside of one’s own country, the processes used at the local level are sufficient to ensure success, however the practical experience of FMW shows that this is not always the case. The most frequent threats are costs of “repetition”, delays in the implementation of the plan or ROI that is below expectations. Accompanying and supporting every company in the implementation of their HR strategies, whether international or global, is our norm every single day. On this basis, the desire to share this new series of episodes was born to make everyone understand our normality, highlighting the level of performance that FMW is able to ensure with its specialized processes. Today’s case began in late January of this year. We are talking about Chemical APAC (a fictitious name), a US company based in Michigan which has a leadership position in its sector. The company has an expansion plan in the APAC area and after the People’s Republic of China looks to South Korea, where it wants to develop a “Market”. As mentioned before referring to the title of this post, I want to highlight the level of specialization necessary for the market of companies that have growth and management strategies abroad. In 60 days a US customer met FMW Japan in Tokyo, which immediately activated FMW HQ in Milan and FMW South Korea in Seoul. The “fine-tuning” meeting between FMW Japan, FMW South Korea and “Chemical APAC” gave positive results. FMW HQ in Milan provided for the contractual regularization and subsequent invoicing. In Mid-March “Chemical APAC” hired its Business Development Manager. In short, a US customer finds the solution in South Korea through Japan, everything regulated with an Italian contract. Four countries involved in a successful solution. This is the sense of FMW’s concept of Globality. So That’s Global!

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Silence Culture in Cross-Culture Corporate Communication: the Japanese Case

Author: Future Manager Research Center You may think that silence during a conversation, especially if it is focused on business, is disorienting, as well as it is a negative signal in the development of a business deal. Actually, it has a huge strategic value when approached to some cultures and customs in which implicit and non-verbal communication takes on a central role. If in some geographical areas, such as North America, empty spaces during corporate communication are associated with a feeling of discomfort or even disinterest; in Japan, on the other hand, the so-called chinmoku 沈黙 (silence) is crucial and full of meaning in communication: it represents a sign of respect towards your own interlocutor. If during a business meeting the Japanese counterpart you are interacting with does not respond immediately and remains silent for a few minutes, do not worry! Generally, this attitude denotes that your Japanese partners or colleagues are seriously considering and carefully evaluating what they have just heard. This is certainly a peculiar custom of many Eastern countries, which is also symptom of great wisdom, empathy and self-control, in contrast to the typical way of communicating of Westerners, that can appear almost aggressive and that can be a type of approach that risks leaving no room for reflection. Within Japanese corporate realities, executives are often inclined to adopt the practice of silence in a business context with the aim of preserving and maintaining an atmosphere of harmony and balance, especially in cases of aversion or opposition to a certain way of thinking. When dealing with a Japanese counterpart, it is essential to also know the art of kūki wo yomu 空気を読む (reading the air), in other words, it is the ability to read between the lines. Consider that usually Japanese people never directly communicate their dissent, which is why it is necessary to codify and interpret their real intentions to be able to establish harmonious and long-lasting relationships with them. It is certain that there are also cases in which silence could result in the need to stall in order to find the right way to express dissent in a kind and polite way.

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GEC #12 The Japanese Case

Author: Future Manager Research Center It is my great privilege to be asked to share my thoughts here for the FMA Gender Equality Committee on behalf of en world Japan, FMA’s partner here in Tokyo. I would like to take a slightly different approach to my colleagues who have shared thus far and start with our story here at en world. I will start with the context. As many of you may be aware, here in Japan we are grappling with a massive demographic challenge. The aging population has left us with a huge gap in people and talent to meet the needs in the market. Among other efforts to fill the gap, the government in Japan has been working very hard to increase female participation in the workforce. These efforts have resulted in Japan even surpassing the US in female participation in the workforce within the past 2 years. This is an achievement to be proud of for Japan but hides a particular challenge that still needs addressing. Despite the fact that the women in Japan participate in the workforce at a rate higher than their counterparts in the US, a high percentage of these women, who are among the most highly educated in the world, are employed in part-time jobs that do not harness their full skills, education and experience. They are often said to be “under-employed” in part-time service jobs that allow them flexibility to look after their families, especially ensuring that their children get to and from school/childcare. Trying to balance responsibilities at home with the demands of a career track job often discourages women from choosing to re-enter full-time, career-track employment when they are ready to return to the workforce after having a child. This is further exacerbated by a severe lack of affordable childcare options that are flexible and readily available in urban centers in Japan. Of course, as career consultants we understand very deeply the importance of having these highly skilled women participating at full capacity in the work force. Not only is it the right thing to do for us to support women looking to reach their full career potential, but it is also the practical solution for improving the quality and size of the talent pool. Now, please allow me to relate how this is important to the story of en world. At en world, we do not struggle with diversity from a gender perspective. We consistently maintain a healthy balance of around 50% men and women in our team here. However, several years ago, especially as we were growing rapidly, we recognized that we were struggling with the inclusion of women in the management layer. As the young women we hired grew into experienced and successful recruitment Consultants with leadership potential, we saw many of them making the choice to leave en world, not for leadership roles with our competitors but for internal HR and talent acquisition roles with our clients. Over several years this talent drain left us with a senior management team sapped almost entirely of gender diversity. We knew we needed to make changes. We knew that we could not stand as partners to our clients and leaders in our industry if we could not fix this crucial problem at home. With the support of an organization called The Dream Collective, we started our D&I journey in September 2018. During our project with The Dream Collective, we learned a lot about our challenges, especially with unconscious bias, that were holding us and our “should be” future female leaders back. The most important lesson we learned was that our young potential female leaders did not foresee the flexibility required in our organization to be able to confidently pursue a career as a Consultant, Manager and beyond at en world. Just like the working mothers who are reluctant to actively pursue career-track jobs after starting a family, our female Consultants feared that they would not have the time, tools and flexibility to successfully pursue their careers in our organization. We were inadvertently driving these women to lower paying jobs that offered more flexibility and proper rules and systems to support working parents. The great thing we realized was that the first step was not so difficult. At the core, our culture and our compensation system have always been focused around results. As such, the key was to create a work system and structure that allowed full flexibility in line with full accountability to deliver results and high quality service. We got to work on enacting this transformation and have, over these last 2 years, taken great strides toward a more flexible working style integrating remote work (along with the technology required to support it) with flex time. We have begun to see results with more working mothers coming back from childcare leave to resume roles as successful Consultants and even Team Managers. More importantly, we hear from our working mothers that they appreciate this opportunity to continue pursuing the rewarding career as a recruitment Consultant on their own terms. We still have a very long way to go as we need to raise from scratch a group of female leaders to fill the gap we allowed to grow over time. This cannot be done overnight. However, we have made a start. The biggest challenge we are wrestling with now is how to bridge that gap to the next generation without enough role models yet to serve for our growing pool of potential female talent. This is a challenge we are wrestling with day by day. At least I can say that we now know what we did not know and we are now on the path to improving our inclusion of women in our management team. As a next step, we will be looking to identify high potential women across our organization. Members of the senior management team will then be designated to reach out to these women as sponsors. We want to ensure that these future female…

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104-0031, Tokyo - Japan

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